How to file a complaint


    Anyone may complain to the Board alleging that a person, applicant or licensee has committed an action prohibited by G.S. 90-350 through 90-369 or the rules of the Board.
    1. A person wishing to complain about an alleged violation of G.S. 90-350 through 90-369 or the rules of the Board may notify the Executive Secretary. A complaint regarding the Executive Secretary, the staff or the Board may be directed to the chair of the Board or any Board member.
    2. The initial notification of a complaint may be in writing, by telephone, or by personal visit to the Executive Secretary's office.
    3. Upon receipt of a complaint, the executive secretary, unless the health and safety of the public otherwise requires, shall send to the complainant an acknowledgement letter, and request the complainant complete and file a complaint form before further action can be taken.

    An investigator or other authorized Board staff shall investigate a complaint and may take one or more of the following actions:

    1. determine that an allegation is groundless and dismiss the complaint;
    2. determine that the complaint does not come within the Board's jurisdiction, advise the complainant and, if possible, refer the complainant to the appropriate governmental agency for handling such complaints;
    3. determine that a nonlicensed person has commited a prohibited action and take appropriate legal against the violator;
    4. determine that a licensee has violated the Act or the rules of the Board and propose denial of renewal of license, revocation or suspension of license, reprimand, or imposition of probationary conditions on a license.
      Whenever a complaint is dismissed or a complaint file closed, the Executive Secretary shall give a summary report of the final action to the Board, the complainant, and the accused party.

North Carolina Board of Dietetics/Nutrition
1500 Sunday Drive, Suite 102 · Raleigh, NC 27607
Phone: (919)861-5580 · Toll Free: (800)849-2936 · Fax: (919)787-4916